Cisco Discovery 4 Module 9 Picture Descriptions 9.0- Preparing the Proposal 9.0.1.0 ? Introduction 1 Diagram, Slide show Slide 1 text ?Organizing the network design data into a formal presentation requires the skills of the entire design team.? Slide 2 text ?Creating the design documentation, the implementation plan and the Bill of Material for the network upgrade finalizes the proposal.? Slide 3 text ?Presenting the proposal to the customer and obtaining an agreement to implement the proposed network represents the successful conclusion of the design project.? Slide 4 text ?Remote worker access using VPNs and encryption technology is a critical piece of the network upgrade.? 9.1.0. - Assembling the Existing Proposal Information 9.1.1. - Organising the Existing Information Executive Summary * Discusses the project goals and project scope at a high level. This section illustrates that the network vendor understands the extent of the project, and role of the network in meeting the business goals. The goal of the summary is to convince the decision makers of the business benefits of the design. This section is typically one to two pages long Network Requirements * Reviews the business goals and network requirements, including users and applications that need to be supported. This section often lists the business goals in priority order with critical goals marked. This section includes the topologies, protocols, hardware, software, and training that are required to meet the business goals Current Network Environment * Documents the state of the existing network. This section includes physical and logical diagrams and the IP addressing scheme. This section summarizes the results of the network characterization including strengths and weaknesses of the existing network. The section also documents the user community and applications currently in use based on the network characterization. Proposed Physical Design * Describes the physical layout of the proposed design, and documents trade-offs made to accommodate business goals and technical requirements. This section describes the features and recommended uses for the technologies and devices proposed for the new network design. New WAN service and new network equipment are documented in this section. The section includes proposed network diagrams Proposed Logical Design * Describes the logical topology of the proposed network. This section documents any proposed addressing and naming conventions. Describes the routing and switching protocols recommended for the planned network. Includes a section on recommended security mechanisms and products that support the security policy of the business. May include information on recommended network management procedures and applications Implementation Plan * Provides a detailed list of the tasks that must be performed to install and implement the new network. Includes tasks, steps, time required, and proposed schedules. Cost Estimate * Provides cost proposal for equipment, software, installation, and on-going support. Diagram 2, Activity Match each proposal section to a statement describing its content. A: List of the technical requirements for the design. B: The itemized steps needed for each task to install the network. C: A chart showing the proposed IP addressing and routing information. D: A list of the strengths and weaknesses of the existing stadium network. E: Maintenance contract quotation for each piece of new equipment needed. F: Narrative that describes how the new network enables the stadium management company to meet their business goals. G: Diagrams of the proposed network design, showing the locations of the networking equipment and the connectivity between them. 1: Current Network Environment 2: Network Requirements 3: Physical Network Design 4: Implementation Plan 5: Executive Summary 6: Logical Network Design 7: Cost Proposal 9.1.2 - Integrating the Existing Information 3 Diagrams Diagram 1, animation Animation depicts all the proposal sections being integrated into a single portfolio. Diagram 2, Image Contains no useful information Diagram 3, Hands on Lab 9.2.0 - Developing the Implementation Plan 9.2.1.0 - The Implementation Plan 4 Diagrams Diagram 1, Table/text There are 2 tables incorporated in this image, Summary Implementation Plan and Detailed Implementation Plan Summary Implementation Plan (Table) Headings are task/Step, Date/time, Implementation Details, Complete Detailed Implementation Plan Excerpt from document Some text removed Section 6.2.7.3,"Configure routing protocols in the WAN network module": * Number of routers involved is 6. * Use template from section 4.3.1,"EIGRP details." * Per router configuration: - Use passive-interface command on all nonbackbone LANs. (See section 4.2.3, "EIGRP details.") - Use summarization according to the design. (See section 4.2.3, "EIGRP details." and section 4.2.2, "Addressing details.") * Estimated time is 30 minutes per router. * If needed, use roll-back procedure defined in section 6.2.7.4 Document continues Diagram 2, Image Contains no useful information Diagram 3, Activity 1: In the PPDIOO process, when is the implementation plan created? A: as a summary in the design phase, with details being developed in the implementation phase B: as the first step in the implementation phase C: in the design phase, after the network design is created D: in the implementation phase, after the network design is created 2: What item is not a required part of task documentation in an implementation plan? A: a description of the task B: detailed implementation guidelines C: references to design documents D: references to business goals E: rollback guidelines in case of failure 3: When would a customer typically sign off that work is completed? A: after completion of each step B: after completion of each task C: after completion of each phase D: after completion of the PPDIOO implementation process E: after resolution of any delay caused by the customer Diagram 4, Hands on Lab 9.2.2 - Determining the Best Installation Method 3 Diagrams Diagram 1, Image 4 images are displayed, each has a text box. * Budget constraints can affect the project by limiting the money available to purchase the equipment needed * Time constraints on a business may be due to several factors, from the inability to handle down time for transaction processing, to major events happening in a short period of time * Lack of trained personnel or the need for training could delay an installation * Resources may be limited. For example, equipment cannot function with the proposed design or the building is not large enough to accommodate the new equipment. Diagram 2, Text Stadium Network Implementation Phase 1: - Install the Distribution and Core Layer equipment. - Configure new IP addressing scheme. - Configure EIGRP routing. Phase 2: - Upgrade the WAN connectivity. - Extend the network to the branch sites. - Configure ACLs and additional security. Phase 3: - Incorporate the surveillance video network. Phase 4: - Install wireless network. Diagram 3, Hands on Lab 9.2.3 - Estimating Timelines and Resources 3 Diagrams Diagram 1, Image Screen capture of a project management application Diagram 2, Image Diagram contains no useful information Diagram 3, Hands on Lab 9.2.4 - Maintenance Windows and Downtime Planning 2 Diagrams Diagram 1, Image Image depicts a note on a calendar with dates circled. Maintenance Window Sunday 1:00 am until 10:00 am Tuesday through Thurs 3:00 am until 6:00 am Diagram 2, Hands on Lab 9.3.0 - Planning for the Installation 9.3.1 - Creating the Bill of Material 3 Digrams Diagram 1, Table Diagram depicts a sample BoM. Headings are below wit a sample line from the table: Part Number: Cisco1841-T1SEC/K9 Item Description: Cisco 1841 T1 Security Bundle with IOS Advanced Security, WIC-1DSU-T1-V2, 64 MB Flash/256 MB DRAM Quantity: 3 Cost: $2,095 Total Cost: $6,285 Vendor: Cisco Vendor XYZ Notes: Verify RAM amount sufficient for IOS version needed before placing order. Diagram 2, Image Diagram depicts the stadium floor plan with locations of Access Points, Wiring Closets and the new Data Centre. Text over the diagram is below: * Stadium management office area has 4 wiring closets. New data center and 1 new AP will be located here. Distribution and Core switches, Enterprise Edge routers, and 2 WLCs will be located in data center. * New data center * 23 APs -- 1 per Luxury box, 3 in press area. APs wired back to wiring closets. * Visitor locker room will get 2 APs. * Restaurant will get 2 APs. * Team A will get 3 APs. * Team B will get 3 APs. * AP * 16 wiring closets in stadium Diagram 3, Table Type of Application: Network Existing: DNS, Web Server, database, e-Commerce, printing, file sharing, scanning and recognition software New: Network Management Software Type of Application: Specialised Existing: Accounting, payroll, event scheduling, lease and rental management, marketing and Customer Relationship Management (CRM) software New: Ticket printing, IP security cameras and viewing stations, e-commerce site for ticket purchasing and souvenir sales 9.3.2 - Recommending SMARTnet Services 3 Diagrams Diagram 1, Image Screen capture of the Cisco Smartnet web page. Diagram 2, Table Diagram shows a picture of a router with the dialog box illustrating the differences between Cisco Smartnet and basic hardware warranties. Hardware coverage duration * SMARTnet: No * 90-Day/1-Year Limited Hardware: 90-Day/1-Year * Limited Lifetime Hardware: No Technical support from TAC * SMARTnet: Yes * 90-Day/1-Year Limited Hardware: No * Limited Lifetime Hardware: No Maintenance releases for OS * SMARTnet: Yes * 90-Day/1-Year Limited Hardware: 90 days * Limited Lifetime Hardware: 90 Days Minor and major releases for OS * SMARTnet: Yes * 90-Day/1-Year Limited Hardware: No * Limited Lifetime Hardware: No Software application maintenance and minor releases * SMARTnet: No * 90-Day/1-Year Limited Hardware: No * Limited Lifetime Hardware: No Software application major releases * SMARTnet: No * 90-Day/1-Year Limited Hardware: No * Limited Lifetime Hardware: No Signature file updates * SMARTnet: No * 90-Day/1-Year Limited Hardware: No * Limited Lifetime Hardware: No Registered access to Cisco.com for knowledge and online tools * SMARTnet: Yes * 90-Day/1-Year Limited Hardware: No * Limited Lifetime Hardware: No Parts replacement * SMARTnet: Standard: Next-business- day delivery options: 2-hr, 4-hr onsite * 90-Day/1-Year Limited Hardware: RTF (10 days) * Limited Lifetime Hardware: RTF (10 days) Equipment covered * SMARTnet: All * 90-Day/1-Year Limited Hardware: All * Limited Lifetime Hardware: All Diagram 3, Activity Match the Features listed to either Standard warranty or Smartnet Agreement. Access to Cisco TAC Advanced replacement of hardware parts Renewable contracts Replaces defective physical media Replaces defective hardware under normal use No support from Cisco TAC 9.3.3 - Cisco Technical Services and Support 1 Diagram, text Cisco Focused Technical Support. Cisco High-Touch Operations Management Service Level 1: Augment the customer's staff with a dedicated operations manager 8 hours a day, 5 days a week to expedite issue resolution, identify measures to help prevent issues from recurring, and manage service requests to closure. Cisco High-Touch Technical Support Service Level 2: Access a designated team of specialized Cisco engineers to respond to customer needs 24 hours a day, 7 days a week for rapid issue resolution and recommendations to improve network operations. Cisco High-Touch Engineering Service Level 3: Receive custom network diagnostics from an assigned Cisco network engineer whose expertise is aligned with customer needs and is available 8 hours a day, 5 days a week. The customer receives in-depth network analysis to isolate the root cause of problems, software version referral in response to events on the network, recommendations for corrective and preventive actions, and on-site visits. A more info button displays the following: A PDF guide that outlines the services that Cisco?s Technical Services provide is available at http://www.cisco.com/application/pdf/en/us/guest/products/ps2978/c2044/cdccont_0900aecd8039b86e.pdf (link broken) 9.3.4 - Software IOS Services and Support 2 Diagrams Diagram 1, Image Screen capture from Cisco.com Diagram 2, Hands on Lab 9.4.0 - Creating and Presenting the Proposal 9.4.1 - Finalising the Proposal 2 Diagrams Diagram 1, Image Diagram depicts the various sections in a proposal. They are: Cover Page Table of Contents Executive Summary Network Requirements Current Network Environment Proposed Physical Design Proposed Logical Design Implementation Plan Cost Proposal Terms and Signatures Diagram 2, Hands on Lab 9.4.2 - Presenting the Proposal 2 Diagrams Diagram 1, Image No useful information contained Diagram 2, Hands on Lab 9.5.0 - Chapter Summary 9.5.1 ? Summary Slideshow, 4 slides Slide 1: A network proposal in response to an RFP typically contains the following sections: Executive Summary Network Requirements Current Network Environment Proposed Physical Design Proposed Logical Design Implementation Plan Cost Proposal A disorganized or incomplete proposal can cause the customer to choose another contractor to complete the project. Implementing a network design includes installing hardware, configuring systems, testing the network, and launching the network into production. Slide 2: There are three installation methods that typically can be used for a network implementation: New installation - commonly referred to as a green field installation Phased installation - install components into an existing, functioning network Complete replacement - commonly referred to as a fork-lift upgrade The network designer considers several factors when developing a project timeline: Equipment order and delivery Service installation, such as WAN links Customer schedule, including available maintenance and downtime windows Availability of appropriate technical personnel Maintenance windows and planned downtime need to be included in the installation timeline. If only a few hours a day are available to make network changes, the project timeline must reflect this constraint. Slide 3: A BOM is a document that details all of the required hardware and components necessary to implement the proposed upgrade. It consists of an itemized list of hardware, software, and other items that must be ordered and installed. All new equipment automatically comes with a warranty that covers the device. A standard warranty provides the following benefits: Hardware - Guarantees that the hardware is free of defects in material and workmanship under normal use Software - Guarantees that the physical media is free of defects and the software performs to the published specifications. The SMARTnet program offers the customer service enhancements and maintenance support resources during the term of the contract. Slide 4: A proposal presentation includes slides or other visual aids to graphically represent the proposal. The presentation, along with the proposal document, is vital to ensuring a successful meeting and increasing the probability of a customer sign-off. Remember that proper preparation before the presentation can mean the difference between customer sign-off and losing the project.