Discovery 2 Chapter 1 Quiz

1. What is the function of the planning and provisioning team within the ISP organization?
A. writing service level agreements 
B. answering help desk calls from customers 
C. installing customer premises equipment 
D. managing the network operations center 
E. identifying whether existing network hardware and circuits are available  

2. What are two characteristics of a scalable network? (Choose two.)
A. easily overloaded with increased traffic 
B. grows in size without impacting existing users  
C. is not as reliable as a small network 
D. contains modular devices that allow for expansion  
E. offers limited number of applications 

3. Why do multiple ISPs connect to an IXP or a NAP? (Choose two.)
A. to gain access to each other's networks  
B. to provide dial-up access for their customers 
C. to access the Internet backbone  
D. to create large private networks 
E. to secure network transmissions 

4. Why do small businesses and individuals choose DSL and cable connectivity instead of T3 connections?
A. DSL and cable connectivity offers higher speeds than T3 connections. 
B. T3 connections do not provide enough upload bandwidth to meet their needs. 
C. T3 connections are usually more expensive than DSL or cable options.  
D. T3 connections are less reliable than DSL or cable. 

5. A network administrator can successfully ping the server at www.cisco.com, but cannot ping the company web server located at an ISP in another city. Which tool or command would help identify the specific router where the packet was lost or delayed?
A. ipconfig 
B. netstat 
C. telnet 
D. traceroute
 
6. What makes it possible for email to be sent and received on a wide variety of devices, including cell phones, PDAs, laptops, and desktop computers?
A. All of the devices run the same operating system software. 
B. There is a single provider of email server software. 
C. The devices use the same email client software, so they are compatible. 
D. Email software is written using standards and protocols that ensure compatibility.
 
7. Match the ISP service with the description
A. Technical Support
B. Application and Media Hosting
C. FTP Hosting
D. Equipment Co-location

1. ISP provides file-server space and access for clients to download the stored files
2. ISP help desk provides 24-hour assistance to end users
3. Servers owned by the ISP customer are installed at the ISP facility
4. Streaming video services provided by the ISP enable customers to view on-line conferences

8. Which connectivity option would be a good choice for a large university with three campus locations in the same major city?
A. cable 
B. DSL 
C. T1 
D. Metro Ethernet  

9. Which statement describes a function provided by Tier 3 Internet Service Providers
A. peer with other similarly sized ISPs to form the global Internet backbone 
B. own and operate undersea fiber runs to provide Internet connectivity across oceans 
C. connect individuals and small businesses to the Internet  
D. provide the link between Tier 2 ISPs and the global Internet backbone