© 2007 Cisco Systems, Inc. module 3 3.0 Introduction   Assembling computers is a large part of a technician's job. As a technician, you will need to work in a logical, methodical manner when working with computer components. As with any learned trade, computer assembly skills will improve dramatically with practice. After completing this chapter, you will meet these objectives: list of 9 items • Open the case. • Install the power supply. • Attach the components to the motherboard and install the motherboard. • Install internal drives. • Install drives in external bays. • Install adapter cards. • Connect all internal cables. • Re-attach the side panels and connect external cables to the computer. • Boot the computer for the first time. list end 3.1 Open the case  Computer cases are produced in a variety of form factors. Form factors refer to the size and shape of the case. Prepare the workspace before opening the computer case. There should be adequate lighting, good ventilation, and a comfortable room temperature. The workbench or table should be accessible from all sides. Avoid cluttering the surface of the workbench or table with tools and computer components. An antistatic mat on the table will help prevent physical and ESD damage to equipment. Small containers can be used to hold small screws and other parts as they are being removed. There are different methods for opening cases. To learn how to open a particular computer case, consult the user manual or manufacturer's website. Most computer cases are opened in one of the following ways: list of 3 items • The computer case cover can be removed as one piece. • The top and side panels of the case can be removed. • The top of the case may need to be removed before the side panels can be removed. list end 3.2 Install the power supply  A technician may be required to replace or install a power supply. Most power supplies can only fit one way in the computer case. There are usually three or four screws that attach the power supply to the case. Power supplies have fans that can vibrate and loosen screws that are not secured. When installing a power supply, make sure that all of the screws are used and that they are properly tightened. These are the power supply installation steps: list of 3 items 1. Insert the power supply into the case. 2. Align the holes in the power supply with the holes in the case. 3. Secure the power supply to the case using the proper screws. list end   Optional Activity Virtual Desktop Power Supply System requirements for the virtual desktop include a minimum of 512MB RAM and Windows 2000 or XP operating system. Complete the power supply layer in the virtual desktop Lab Power Supply Installation Install the power supply in the computer 3.3 Attach the components to the motherboard and install the motherboard  This section details the steps to install components on the motherboard and then install the motherboard into the computer case. After completing this section, you will meet these objectives: list of 3 items • Install a CPU and a heat sink/fan assembly. • Install the RAM. • Install the motherboard. list end  3.3   Attach the components to the motherboard and install the motherboard       3.3.1   Install a CPU and a heat sink/fan assembly     table end The CPU and the heat sink/fan assembly may be installed on the motherboard before the motherboard is placed in the computer case. CPU Figure 1 shows a close-up view of the CPU and the motherboard. The CPU and motherboard are sensitive to electrostatic discharge. When handling a CPU and motherboard, make sure that you place them on a grounded antistatic mat. You should wear an antistatic wrist strap while working with these components. CAUTION: When handling a CPU, do not touch the CPU contacts at any time. The CPU is secured to the socket on the motherboard with a locking assembly. The CPU sockets today are ZIF sockets. You should be familiar with the locking assembly before attempting to install a CPU into the socket on the motherboard. Thermal compound helps to keep the CPU cool. Figure 2 shows thermal compound being applied to the CPU. When you are installing a used CPU, clean the CPU and the base of the heat sink with isopropyl alcohol. Doing this removes all traces of old thermal compound. The surfaces are now ready for a new layer of thermal compound. Follow all manufacturer recommendations about applying the thermal compound. Heat Sink/Fan Assembly Figure 3 shows the heat sink/fan assembly. It is a two-part cooling device. The heat sink draws heat away from the CPU. The fan moves the heat away from the heat sink. The heat sink/fan assembly usually has a 3-pin power connector. Figure 4 shows the connector and the motherboard header for the heat sink/fan assembly. Follow these instructions for CPU and heat sink/fan assembly installation: list of 8 items 1. Align the CPU so that the Connection 1 indicator is lined up with Pin 1 on the CPU socket. Doing this ensures that the orientation notches on the CPU are aligned with the orientation keys on the CPU socket. 2. Place the CPU gently into the socket. 3. Close the CPU load plate and secure it in place by closing the load lever and moving it under the load lever retention tab. 4. Apply a small amount of thermal compound to the CPU and spread it evenly. Follow the application instructions provided by the manufacturer. 5. Align the heat sink/fan assembly retainers with the holes on the motherboard. 6. Place the heat sink/fan assembly onto the CPU socket, being careful not to pinch the CPU fan wires. 7. Tighten the heat sink/fan assembly retainers to secure the assembly in place. 8. Connect the heat sink/fan assembly power cable to the header on the motherboard. list end  3.3   Attach the components to the motherboard and install the motherboard       3.3.2   Install the RAM    table end Like the CPU and the heat sink/fan assembly, RAM is installed in the motherboard before the motherboard is secured in the computer case. Before you install a memory module, consult the motherboard documentation or website of the manufacturer to ensure that the RAM is compatible with the motherboard. RAM provides temporary data storage for the CPU while the computer is operating. RAM is volatile memory, which means that its contents are lost when the computer is shut down. Typically, more RAM will enhance the performance of your computer. Follow these steps for RAM installation: list of 2 items 1. Align the notches on the RAM module to the keys in the slot and press down until the side tabs click into place. 2. Make sure that the side tabs have locked the RAM module. Visually check for exposed contacts. list end Repeat these steps for additional RAM modules.  3.3   Attach the components to the motherboard and install the motherboard       3.3.3   Install the motherboard    table end The motherboard is now ready to install in the computer case. Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case. You should install only the standoffs that align with the holes in the motherboard. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case. Follow these steps for motherboard installation: list of 5 items 1. Install standoffs in the computer case. 2. Align the I/O connectors on the back of the motherboard with the openings in the back of the case. 3. Align the screw holes of the motherboard with the standoffs. 4. Insert all all of the motherboard screws. 5. Tighten all of the motherboard screws. list end   Optional Activity Virtual Desktop Motherboard System requirements for the virtual desktop include a minimum of 512MB RAM and Windows 2000 or XP operating system. Complete the motherboard assembly in the virtual desktop motherboard layer Lab Motherboard Installation Install the CPU, heat sink/fan assembly, RAM, and motherboard 3.4 Install internal drives  Drives that are installed in internal bays are called internal drives. A hard disk drive (HDD) is an example of an internal drive. Follow these steps for HDD installation: list of 3 items • Position the HDD so that it aligns with the 3.5-inch drive bay. • Insert the HDD into the drive bay so that the screw holes in the drive line up with the screw holes in the case. • Secure the HDD to the case using the proper screws. list end   Optional Activity Virtual Desktop Internal Drives System requirements for the virtual desktop include a minimum of 512MB RAM and Windows 2000 or XP operating system. Complete the hard drive installation in the virtual desktop internal drive layer 3.5 Install drives in external bays  Drives, such as optical drives and floppy drives, are installed in drive bays that are accessed from the front of the case. Optical drives and floppy drives store data on removable media. Drives in external bays allow access to the media without opening the case. After completing this section, you will meet these objectives: list of 2 items • Install the optical drive. • Install the floppy drive. list end  3.5   Install drives in external bays       3.5.1   Install the optical drive    table end An optical drive is a storage device that reads and writes information to CDs and DVDs. A Molex power connector provides the optical drive with power from the power supply. A PATA cable connects the optical drive to the motherboard. Follow these steps for optical drive installation: list of 3 items 1. Position the optical drive so that it aligns with the 5.25-inch drive bay. 2. Insert the optical drive into the drive bay so that the optical drive screw holes align with the screw holes in the case. 3. Secure the optical drive to the case using the proper screws. list end  3.5   Install drives in external bays       3.5.2   Install the floppy drive    table end A floppy disk drive (FDD) is a storage device that reads and writes information to a floppy disk. A Berg power connector provides the FDD with power from the power supply. A floppy data cable connects the FDD to the motherboard. A floppy disk drive fits into the 3.5-inch bay on the front of the computer case. Follow these steps for FDD installation: list of 3 items • Position the FDD so that it aligns with the 3.5-inch drive bay. • Insert the FDD into the drive bay so that the FDD screw holes align with the screw holes in the case. • Secure the FDD to the case using the proper screws. list end   Optional Activity Virtual Desktop Drives in External Bays System requirements for the virtual desktop include a minimum of 512MB RAM and Windows 2000 or XP operating system. Complete the optical and floppy drive installation in the virtual desktop drives in external bays layer Lab Drive Installation Install the hard drive, optical drive, and floppy drive 3.6 Install adapter cards  Adapter cards are installed to add functionality to a computer. Adapter cards must be compatible with the expansion slot. This section focuses on the installation of three types of adapter cards: list of 3 items • PCIe x1 NIC • PCI Wireless NIC • PCIe x16 video adapter card list end After completing this section, you will meet these objectives: list of 3 items • Install the NIC. • Install the wireless NIC. • Install the video adapter card. list end Adapter Cards NIC Video Adapter Card Wireless NIC  3.6   Install adapter cards       3.6.1   Install the NIC    table end A NIC enables a computer to connect to a network. NICs use PCI and PCIe expansion slots on the motherboard. Follow these steps for NIC installation: list of 3 items 1. Align the NIC to the appropriate expansion slot on the motherboard. 2. Press down gently on the NIC until the card is fully seated. 3. Secure the NIC PC mounting bracket to the case with the appropriate screw. list end  3.6   Install adapter cards       3.6.2   Install the wireless NIC    table end A wireless NIC enables a computer to connect to a wireless network. Wireless NICs use PCI and PCIe expansion slots on the motherboard. Some wireless NICs are installed externally with a USB connector. Follow these steps for wireless NIC installation: list of 3 items 1. Align the wireless NIC to the appropriate expansion slot on the motherboard. 2. Press down gently on the wireless NIC until the card is fully seated. 3. Secure the wireless NIC PC mounting bracket to the case with the appropriate screw. list end  3.6   Install adapter cards       3.6.3   Install the video adapter card    table end A video adapter card is the interface between a computer and a display monitor. An upgraded video adapter card can provide better graphic capabilities for games and graphic programs. Video adapter cards use PCI, AGP, and PCIe expansion slots on the motherboard. Follow these steps for video adapter card installation: list of 3 items 1. Align the video adapter card to the appropriate expansion slot on the motherboard. 2. Press down gently on the video adapter card until the card is fully seated. 3. Secure the video adapter card PC mounting bracket to the case with the appropriate screw. list end   Optional Activity Virtual Desktop Adapter Cards System requirements for the virtual desktop include a minimum of 512MB RAM and Windows 2000 or XP operating system. Complete the NIC, wireless NIC, and video adapter card installation in the virtual desktop adapter card layer Lab Adapter Card Installation Install the NIC, wireless NIC, and video adapter card 3.7 Connect all internal cables  Power cables are used to distribute electricity from the power supply to the motherboard and other components. Data cables transmit data between the motherboard and storage devices, such as hard drives. Additional cables connect the buttons and link lights on the front of the computer case to the motherboard. After completing this section, you will meet these objectives: list of 2 items • Connect the power cables. • Connect the data cables. list end  3.7   Connect all internal cables       3.7.1   Connect the power cables    table end Motherboard Power Connections Just like other components, motherboards require power to operate. The Advanced Technology Extended (ATX) main power connector will have either 20 or 24 pins. The power supply may also have a 4-pin or 6-pin Auxiliary (AUX) power connector that connects to the motherboard. A 20-pin connector will work in a motherboard with a 24-pin socket. Follow these steps for motherboard power cable installation: list of 4 items 1. Align the 20-pin ATX power connector to the socket on the motherboard. [Figure 1] 2. Gently press down on the connector until the clip clicks into place. 3. Align the 4-pin AUX power connector to the socket on the motherboard. [Figure 2] 4. Gently press down on the connector until the clip clicks into place. list end SATA Power Connectors SATA power connectors use a 15-pin connector. SATA power connectors are used to connect to hard disk drives, optical drives, or any devices that have a SATA power socket. Molex Power Connectors Hard disk drives and optical drives that do not have SATA power sockets use a Molex power connector. CAUTION: Do not use a Molex connector and a SATA power connector on the same drive at the same time. Berg Power Connectors The 4-pin Berg power connector supplies power to a floppy drive. Follow these steps for power connector installation: list of 5 items 1. Plug the SATA power connector into the HDD. [Figure 3] 2. Plug the Molex power connector into the optical drive. [Figure 4] 3. Plug the 4-pin Berg power connector into the FDD. [Figure 5] 4. Connect the 3-pin fan power connector into the appropriate fan header on the motherboard, according to the motherboard manual. [Figure 6] 5. Plug the additional cables from the case into the appropriate connectors according to the motherboard manual. list end  3.7   Connect all internal cables       3.7.2   Connect the data cables    table end Drives connect to the motherboard using data cables. The drive being connected determines the type of data cable used. The types of data cables are PATA, SATA, and floppy disk. PATA Data Cables The PATA cable is sometimes called a ribbon cable because it is wide and flat. The PATA cable can have either 40 or 80 conductors. A PATA cable usually has three 40-pin connectors. One connector at the end of the cable connects to the motherboard. The other two connectors connect to drives. If multiple hard drives are installed, the master drive will connect to the end connector. The slave drive will connect to the middle connector. A stripe on the data cable denotes pin 1. Plug the PATA cable into the drive with the pin 1 indicator on the cable aligned to the pin 1 indicator on the drive connector. The pin 1 indicator on the drive connector is usually closest to the power connector on the drive. Many motherboards have two PATA drive controllers, which provides support for a maximum of four PATA drives. SATA Data Cables The SATA data cable has a 7-pin connector. One end of the cable is connected to the motherboard. The other end is connected to any drive that has a SATA data connector. Floppy Data Cables The floppy drive data cable has a 34-pin connector. Like the PATA data cable, the floppy drive data cable has a stripe to denote the location of pin 1. A floppy drive cable usually has three 34-pin connectors. One connector at the end of the cable connects to the motherboard. The other two connectors connect to drives. If multiple floppy drives are installed, the A: drive will connect to the end connector. The B: drive will connect to the middle connector. Plug the floppy drive data cable into the drive with the pin 1 indicator on the cable aligned to the pin 1 indicator on the drive connector. Motherboards have one floppy drive controller, which provides support for a maximum of two floppy drives. NOTE: If pin 1 on the floppy drive data cable is not aligned with pin 1 on the drive connector, the floppy drive will not function. This misalignment will not damage the drive, but the drive activity light will display continuously. To fix this problem, turn off the computer and reconnect the data cable so that the pin 1 on the cable and the pin 1 on the connector are aligned. Reboot the computer. Follow these steps for data cable installation: list of 6 items 1. Plug the motherboard end of the PATA cable into the motherboard socket. [Figure 1] 2. Plug the connector at the far end of the PATA cable into the optical drive. [Figure 2] 3. Plug one end of the SATA cable into the motherboard socket. [Figure 3] 4. Plug the other end of the SATA cable into the HDD. [Figure 4] 5. Plug the motherboard end of the FDD cable into the motherboard socket. [Figure 5] 6. Plug the connector at the far end of the FDD cable into the floppy drive. [Figure 6] list end   Optional Activity Virtual Desktop Internal Cables System requirements for the virtual desktop include a minimum of 512MB RAM and Windows 2000 or XP operating system. Complete the internal cable installation in the virtual desktop internal cable layer Lab Internal Cables Install internal power and data cables in the computer 3.8 Re-attach the side panels and connect external cables to the computer  Now that all the internal components have been installed and connected to the motherboard and power supply, the side panels are re-attached to the computer case. The next step is to connect the cables for all computer peripherials and the power cable. After completing this section, you will meet these objectives: list of 2 items • Re-attach the side panels to the case. • Connect external cables to the computer. list end  3.8   Re-attach the side panels and connect external cables to the computer       3.8.1   Re-attach the side panels to the case    table end Most computer cases have two panels, one on each side. Some computer cases have one three-sided cover that slides down over the case frame. Once the cover is in place, make sure that it is secured at all screw locations. Some computer cases use screws that are inserted with a screwdriver. Other cases have knob-type screws that can be tightened by hand. If you are unsure about how to remove or replace the computer case, refer to the documentation or website of the manufacturer for more information. CAUTION: Handle case parts with care. Some computer case covers have sharp or jagged edges.  3.8   Re-attach the side panels and connect external cables to the computer       3.8.2   Connect external cables to the computer    table end After the case panels have been re-attached, connect the cables to the back of the computer. Here are some common external cable connections: list of 6 items • Monitor • Keyboard • Mouse • USB • Ethernet • Power list end When attaching cables, ensure that they are connected to the correct locations on the computer. For example, some mouse and keyboard cables use the same type of PS/2 connector. CAUTION: When attaching cables, never force a connection. NOTE: Plug in the power cable after you have connected all other cables. Follow these steps for external cable installation: list of 8 items 1. Attach the monitor cable to the video port. [Figure 1] 2. Secure the cable by tightening the screws on the connector. 3. Plug the keyboard cable into the PS/2 keyboard port. [Figure 2] 4. Plug the mouse cable into the PS/2 mouse port. [Figure 3] 5. Plug the USB cable into a USB port. [Figure 4] 6. Plug the network cable into the network port. [Figure 5] 7. Connect the wireless antenna to the antenna connector. [Figure 6] 8. Plug the power cable into the power supply. [Figure 7] list end Figure 8 shows all of the external cables plugged into the back of the computer.  Optional Activity Virtual Desktop External Cables System requirements for the virtual desktop include a minimum of 512MB RAM and Windows 2000 or XP operating system. Complete the external cable installation in the virtual desktop external cable layer Lab Complete the Computer Assembly Re-attach the case and connect the external cables to complete the computer assembly 3.9 Boot the computer for the first time  When the computer is booted, the basic input/output system (BIOS) performs a check on all of the internal components. This check is called a power-on self test (POST). After completing this section, you will meet these objectives: list of 2 items • Identify beep codes. • Describe BIOS setup. list end  3.9   Boot the computer for the first time       3.9.1   Identify beep codes    table end POST checks to see that all of the hardware in the computer is operating correctly. If a device is malfunctioning, an error or a beep code alerts the technician that there is a problem. Typically, a single beep denotes that the computer is functioning properly. If there is a hardware problem, the computer may emit a series of beeps. Each BIOS manufacturer uses different codes to indicate hardware problems. Figure 1 shows a sample chart of beep codes. The beep codes for your computer may be different. Consult the motherboard documentation to view beep codes for your computer. Sample Beep Codes BEEP CODE MEANING 1 Beep (No video) Memory Refresh Failure CAUSE 2 Beeps Bad memory Memory parity error 3 Beeps Base 64K mem failure Bad memory 4 Beeps Bad memory Timer not operational 5 Beeps Bad motherboard Processor error 6 Beeps Bad processor 8042 Gate A20 failure 7 Beeps Bad CPU or Motherboard Processor exception 8 Beeps Bad processor Video memory error 9 Beeps Bad video card or memory ROM checksum error 10 Beeps Bad BIOS CMOS checksum error 11 Beeps Bad motherboard Cache memory bad Bad CPU or motherboard  3.9   Boot the computer for the first time       3.9.2   Describe BIOS setup    table end The BIOS contains a setup program used to configure settings for hardware devices. The configuration data is saved to a special memory chip called a complementary metal-oxide semiconductor (CMOS), as shown in Figure 1. CMOS is maintained by the battery in the computer. If this battery dies, all BIOS setup configuration data will be lost. If this occurs, replace the battery and reconfigure the BIOS settings. To enter the BIOS setup program, you must press the proper key or key sequence during POST. Most computers use the DEL key. Your computer may use another key or combination of keys. Figure 2 shows an example of a BIOS setup program. Here are some common BIOS setup menu options: list of 6 items • Main – System time, date, HDD type, etc. • Advanced – Infrared port settings, parallel port settings, etc. • Security – Password settings to setup utility • Others – Low battery alarm, system beep, etc. • Boot – Boot order of the computer • Exit – Setup utility exit list end Lab Boot the Computer Boot the computer and verify BIOS settings 3.10 Summary  This chapter detailed the steps used to assemble a computer and to boot the system for the first time. These are some important points to remember: list of 12 items • Computer cases come in a variety of sizes and configurations. Many of the components of the computer must match the form factor of the case. • The CPU is installed on the motherboard with a heat sink/fan assembly. • RAM is installed in RAM slots found on the motherboard. • Adapter cards are installed in PCI and PCIe expansion slots found on the motherboard. • Hard disk drives are installed in 3.5-inch drive bays located inside the case. • Optical drives are installed in 5.25-inch drive bays that can be accessed from outside the case. • Floppy drives are installed in 3.5-inch drive bays that can be accessed from outside the case. • Power supply cables are connected to all drives and the motherboard. • Internal data cables transfer data to all drives. • External cables connect peripheral devices to the computer. • Beep codes signify when hardware malfunctions. • The BIOS setup program is used to display information about the computer components and allows the user to change system setttings. list end